Contact information
We’re here to help! If you have any questions about your order, our products, or anything else, feel free to reach out to us.
Customer Support
📧 Email: support.hairvault@gmail.com
Our support team is available to assist you with:
- Order inquiries
- Product questions
- Returns & refunds
- General support
Response Time
We aim to respond to all inquiries within 24–48 business hours.
Please note that response times may be slightly longer during weekends, holidays, or high-demand periods.
Before Contacting Us
To help us assist you faster, please include:
- Your order number (if applicable)
- A clear description of your issue or question
Thank You
Thank you for choosing Velo Hair Vault. We appreciate your support and look forward to helping you!