Terms of service

Welcome to Velo Hair Vault. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

Overview

This website is operated by Velo Hair Vault. Throughout the site, the terms “we”, “us” and “our” refer to Velo Hair Vault. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

Online Store Terms

By agreeing to these Terms of Service, you confirm that:

You are at least the age of majority in your country or have given consent for a minor to use this site
You will not use our products for any illegal or unauthorized purpose
You will not violate any laws in your jurisdiction

Products & Services

We strive to display our products as accurately as possible. However, we do not guarantee that:

Product colors or images will be exactly as displayed on your device
All product descriptions are completely error-free

We reserve the right to:

Modify or discontinue products at any time
Limit the quantities of any products or services

Orders & Billing

We reserve the right to refuse or cancel any order at our discretion. This may include:

Suspected fraud or unauthorized transactions
Errors in pricing or product information

You agree to provide current, complete, and accurate purchase and account information for all orders.

Pricing & Payments

All prices are subject to change without notice. We reserve the right to modify pricing at any time.

We accept secure payment methods and ensure your payment information is handled safely.

Shipping

Shipping times are estimates and may vary depending on location and demand. We are not responsible for delays caused by carriers or customs.

Returns & Refunds

Please review our Refund & Return Policy for full details on returns, refunds, and eligibility.

Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of Velo Hair Vault and may not be used, reproduced, or distributed without permission.

Prohibited Uses

You are prohibited from using the site:

For unlawful purposes
To violate any laws or regulations
To transmit harmful code or spam
To interfere with the security features of the site

Limitation of Liability

Velo Hair Vault shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our products or website.